Privacy Policy

This Privacy Policy explains how StashAway General Investing ("we", "us" or "our") collects, uses, and protects personal data when you use our online financial platform and market analysis tools. We attach great importance to the confidentiality of your information and are committed to transparency in data handling within the Swiss legal framework.

Categories of Data Collection

To ensure a secure and functional Fintech environment, we process the following data categories:

Identity and Contact Data

Basic information such as your full name, email address, and phone number, which you provide during account registration or support inquiries.

Verification and Profile Data

Where applicable, we collect identity documents and proof of residency to maintain platform integrity and prevent fraud.

Technical Identifiers

Automated collection of IP addresses, browser types, and device metadata to ensure platform compatibility and security monitoring.

Usage Analytics and Trading Metadata

Logs of your interaction with our tools and dashboard navigation patterns. This data serves system optimization and does not imply custody of assets.

Legal Bases for Processing

We process personal data based on recognized legal grounds: for the fulfillment of our contract with you, due to legitimate interests in platform stability, to comply with legal obligations in Switzerland, and based on your explicit consent.

Operational Use of Data

StashAway General Investing uses your data for onboarding, account management, and authentication. Technical logs help us identify unauthorized access. Marketing communications are strictly on an opt-in basis; you can adjust your preferences in the account settings at any time.

Data Sharing and Storage

We do not sell user data. Information is only shared with necessary service providers such as cloud hosting providers, analytics processors, and identity verification partners. Data is stored for as long as necessary to provide our services, resolve disputes, or comply with legal retention obligations.

Security and User Rights

We implement appropriate technical and organizational measures to protect your data. Under Swiss data protection law, you have the right to access, rectify, or delete your data. To submit a request, please contact our support team. We conduct an identity verification before each processing.

Updates to this Policy

Significant changes to this policy will be communicated via platform notifications.

Last updated: March 23, 2026